Industry Environment

The healthcare sector is growing and changing daily, and each participant has its own unique needs and requirements. For example, providers are understandably overwhelmed by EMR, EHR, e-prescribing, coding, billing, patient portals, and more. Insurers are restructuring to meet newly mandated administrative cost ratios. Health IT Vendors are racing to win market share as consolidation accelerates. See below for our detailed approaches to these and other segments of the healthcare market.

Providge Health Solutions is here to help. We are experts in enterprise-level strategy, IT vendor selection and
implementation, process engineering, revenue cycle management, among other healthcare topics. Providge will support your healthcare organization so that you can focus on your core competency, whether that is direct patient care or industry software development and implementation.

Our Experience
Providge Consulting has successfully assisted a number of large and small clients (see a selection here) with their organizational and technology needs. We specialize in marrying the technical and the functional aspects of a system to fit an existing business process. Because we are independent and objective consultants, our system recommendations take into account an organization’s size, budget, timeline,
and other resources.

In addition, we have enlisted the guidance of a Clinical Advisory Board to provide clinical perspective to the Health Solutions practice. Click here for an overview of Clinical Advisory Board members’ bios and clinical credentials.

Our Approaches
We appreciate that each segment and participant in the healthcare industry has its own challenges, so a one-size-fits-all approach will not work across the board. By combining our industry expertise with our award-winning technology selection and implementation practices and the oversight of a panel of expert clinicians, Providge offers the most effective consultancy available on the market today.

Click on the links below to learn about our custom solutions designed specifically for you.

• Healthcare Providers/Practice Managers
• Professional Associations
• Hospitals
• Payers
• Certifying Bodies
• Vendors
• Regional Extension Centers and Health Information Exchanges
• Urgent Care Centers

Healthcare Providers/Practice Managers
Clinicians have obtained years of training to provide optimal patient care–not to engineer business processes and implement IT systems. We will assess your practice and recommend, implement, and support EHR and other processes and technologies based on this custom assessment, allowing clinicians and staff to focus on patient care.

We will work with your practice in two phases, the second of which is entirely dependent upon the first. Initially, we will perform a full practice assessment of existing business practices and systems in use through interviews with you and your staff as well as observation of standard operations. After a thorough analysis of your existing procedures and stated goals and objectives, we will provide recommendations. If any or all of the recommendations are accepted, we will work with you through a second phase to implement them.

Professional Associations
Provider and practice manager associations are under a lot of pressure these days. Your members’ revenues and profits are getting squeezed, so extra scrutiny is put on the dues paid to your organization. Members are seeking value for their dues – particularly in education and services that will assist them in their everyday lives. We can help in two ways:

1. Providge will provide objective expertise for seminars, webinars, and educational sessions on topics important to your members. They look to you for assistance. We can help you achieve your mission of disseminating critical information in a cost-effective and unbiased manner.
2. Providge has the institutional expertise to help you achieve maximum efficiency and effectiveness. We will provide professional services in managing organizations, capital budgeting, and back-office system implementation in an effort to focus your internal resources on maintaining and increasing membership.

Hospitals
You serve a critical community need, yet pressures are mounting. Competition is increasing, all while margins are being squeezed by increasing regulatory requirements and indigent care. Federal funding is available – potentially millions of dollars – but your resources are already constrained, limiting your ability to maximize incentives. You may even be considering implementing an electronic medical or health records (EMR or EHR) system, but it’s challenging to find an unbiased opinion on which options are best for your particular facility.

Providge has partnered with objective EMR vendor selection providers, including AHA-endorsed EMRSelect™, to provide you with the most robust, accurate, and cost-effective method of choosing the system that’s right for you. Our talented and experienced consultants will gather requirements and help you make the wisest financial and clinical decisions possible.

In addition to our technical expertise, we can provide valuable assistance with enterprise management. Our enterprise resource planning (ERP) and business enablement services (BES) teams supplement our Health Solutions practice to provide a holistic approach to serving our hospital clientele.

Payers
Often perceived and portrayed as the big bad guy in the U.S. healthcare system, public and private payers are facing a challenging environment. New regulation is changing the way your business must be conducted, and your members are increasingly scrutinizing their plans. At the same time, shareholders and stakeholders are demanding more and allowing you less time in which to accomplish it. And you have your own needs: an improved communication mechanism with your enrollees to better understand their conditions and requirements, as well as a way to gather and analyze physician performance as part of your plans.

Providge has an unblemished history of providing excellent enterprise services to large organizations in challenging industries, including pharma and manufacturing. We can provide the strategic guidance you need to navigate your current setting, and we have the cost-effective teams to carry out the tactics. By working with Providge, you can demonstrate effective use of revenue to streamline your operations and gain the benefits of data and its analysis.

Certifying Bodies
As one of only a handful of entities selected by the federal government to certify health information technology, you deserve congratulations. You may also be overwhelmed with work as vendors scramble to earn your seal of approval in the rush to market.

Providge can provide strategic guidance regarding operational efficiency and structure, allowing you to accomplish more with a given level of resourcing. We can also augment your staff with qualified, capable individuals who are far less costly to your organization than a full-time or permanent hire.

Contact us today to learn more about how we can help you succeed.

Vendors
The heady days of rapid software implementation in healthcare have arrived. Are you keeping up with demand? Are you potentially turning away business due to a backlog of sales and implementation efforts?

Consolidation has already begun, and only the big and strong will survive. It is critical to your success that you earn each and every potential customer in the race to win market share, but hiring is expensive and risky.

Contact us today to augment your staff – performing on a project basis the work that currently has you overloaded – or partner with us to perform more implementations faster than your competitors. We are an award-winning services firm specializing in software implementation. Use our national presence and efficient methodology to gain an advantage in today’s hypercompetitive marketplace.

Regional Extension Centers and Health Information Exchanges
To say you’re busy is an understatement. You’ve been through ARRA funding applications and grants and are in the throes of operations, and you might even be a brand new organization or consortium of organizations. Your time to achieve self-funding is limited.

Providge can help. Our organizational efficiency expertise will help you to structure your operations appropriately and profitably, and our Health Solutions staff can perform the critical work of helping your region’s physicians achieve Meaningful Use through the selection and implementation of appropriate EMR technology.

Providge has an award-winning history of providing excellent technical and functional resources to solve business problems through technology and process. Contact us today to do the same for you.

Urgent Care Centers
As one of the more cost-sensitive segments of the healthcare market, you work toward operational efficiency every day, though you may not employ full-time staff to review workflow, implement and upgrade IT systems, take advantage of available federal incentives, or other project work that could influence your bottom line.

Our operation efficiency experts can review your current state to identify additional areas of improvement and make recommendations to achieve and surpass industry benchmarks. We also have specialized technology selection and implementation experts who can perform the work your staff may not have the capacity or expertise to do in addition to their daily tasks. Finally, our incentive experts can help you identify and take advantage of additional funding sources.

Contact us today for more details on these and other services.

For more information on these or any other healthcare industry topics, contact us at healthsolutions@providge.com or 1-888.927.6583.